Best Practices for Building a Resilient Healthcare Workforce

Best Practices for Building a Resilient Healthcare Workforce

Healthcare organizations build workforce resilience through multi-channel recruitment, strong employer branding, and comprehensive support systems. Essential strategies include implementing mentorship programs, offering professional development, prioritizing mental health initiatives, and using data-driven decision-making to optimize recruitment and retention efforts.

 

Key Takeaways

  • In the past five years, hospitals have experienced 106.6% turnover; over 95% were voluntary.
  • The current hospital turnover rate is 20.7%; for Registered Nurses, it currently stands at 18.4%.
  • The American Hospital Association estimates that by 2026 there will be a shortage of up to 3.2 million healthcare workers.

Today's challenging labor market, coupled with the sweeping changes in the healthcare workforce over the last few years, is placing unprecedented demands on healthcare organizations. Staffing shortages and high turnover rates continue to plague this industry.

In the past five years, hospitals have experienced 106.6% turnover, with voluntary terminations accounting for 95.4% of all hospital separations. According to the 2024 NSI National Healthcare Retention & RN Staffing Report, the turnover rate for hospitals currently stands at 20.7%, and the percentage for registered nurses was recorded at 18.4%. The demand for qualified healthcare professionals continues to rise, while the labor pool remains constrained by systemic barriers and growing demands on the part of job seekers.

Developing healthcare staffing solutions that address immediate needs and long-term sustainability is imperative for recruitment professionals. This article will examine proven strategies for building and maintaining a resilient healthcare workforce and explore more novel, actionable recruitment methods and healthcare staffing solutions to help talent acquisition professionals overcome current difficulties.

 

Understanding Healthcare Workforce Challenges

Recruitment Hurdles

The healthcare sector has long been characterized by intense competition for skilled professionals, especially in high-demand roles like nurses, therapists, and physicians—and this phenomenon has intensified over the last few years. Certification and licensure requirements further narrow the pool of eligible candidates, complicating recruitment efforts. Geographic and state-specific regulations also limit the mobility of healthcare workers, making it challenging to fill roles in underserved areas.

Retention Challenges

Keeping healthcare professionals engaged and committed can be difficult even after securing quality talent. Other career development opportunities often push talented individuals to seek growth elsewhere. High levels of burnout continue to contribute to alarming turnover rates. In 2023, the American Hospital Association estimated that there would be a shortage of up to 3.2 million healthcare workers by 2026. As a result of the above factors, more healthcare workers cite work-life balance as a critical concern than in years past.

 

Building Blocks of a Resilient Workforce Strategy

Healthcare organizations must adopt comprehensive recruitment strategies and retention initiatives to overcome these challenges. Addressing key areas synergizes innovative talent acquisition practices with strong employee support systems.

Strategic Talent Acquisition

Engaging in the following areas will give companies and hiring professionals a decided edge in their healthcare recruitment pursuits:

Multi-Channel Recruitment Approaches

Leveraging multi-channel recruitment enables healthcare organizations to broaden their reach. This ensures they connect with diverse talent pools across various platforms and meet candidates where they are most active. Combining job boards, social media platforms, and employee referrals increases the visibility of job openings to a broader audience.

Targeted Job Advertising Strategies

By employing targeted job advertising, recruiters focus on reaching qualified healthcare professionals precisely, reducing wasted ad spend and accelerating time-to-hire.

Programmatic Recruitment Technology

Today, technology plays a pivotal role in healthcare recruitment success. Programmatic recruitment technology automates and optimizes job ad placements, ensuring maximum visibility among the right candidates while improving ROI and enhancing campaign performance.

Tip: Recruitics' Programmatic Job Advertising Platform is a powerful tool that enables organizations to reach, engage, and secure quality healthcare talent efficiently and effectively in today's challenging job market.

Specialty-Specific Hiring Tactics

Specialty-specific hiring tactics (e.g., partnering with nursing schools or professional associations) allow recruiters to tailor strategies to attract niche healthcare talent, address critical skills shortages, and ensure high-quality patient care through a well-matched workforce.

 

Best Practices for Building a Resilient Healthcare Workforce

 

Employer Brand Development

A strong employer brand is essential for attracting and retaining talent. This is particularly true in healthcare, as candidates in this sector tend to discriminate. Conversely, a poor employer brand can devastate an organization. A recent survey revealed that 86% of workers would only apply for, or continue to work for, a company with a good reputation with former employees or the public.

This being the case, healthcare organizations that address the following four areas have a far better chance of being seen in a positive light in today's market.

1.     Prioritize Company Culture
Cultural fit is a must for job seekers today; in fact, 77% of candidates have said they consider company culture before applying. Today, this includes showcasing the organization's commitment to diversity, equity, inclusion and belonging (DEIB), and corporate responsibility.
2.     Create an Employee Value Proposition (EVP)
The employee value proposition (EVP) illustrates what employees get from working at a company. It should appeal to the types of people the organization wants to hire, helping it draw in qualified applicants who are more likely to thrive within the company culture and work environment.
3.     Promote Work-Life Balance
Employees want to be seen as people first and feel connected to their workplaces. They also want to work for organizations that acknowledge and support their lives outside of work. Over 60% of workers have said that work-life balance is at the top of their list when conducting a job search. 
4.     Provide Advancement Opportunities
Any company can say that it cares about its workers' professional growth, but to be believed, some investment needs to be made in these initiatives. According to a recent ADP People at Work survey, 40% of employees have said that career progression is their priority. 

 

Getting the Message Out

Social media platforms are indispensable resources for showcasing these commitments with authentic content, such as videos of employee testimonials and behind-the-scenes glimpses of workplace culture.

Employee advocacy programs, where current staff act as brand ambassadors, amplify an organization's reputation as an employer of choice. Building a crisis-resistant employer brand—by consistently demonstrating employee support during challenging times—also fosters trust and loyalty.

Tip: Recruitics' 2024 Healthcare Recruitment Guide provides actionable insights, AI-driven tools, and proven best practices for tackling hiring challenges and building a resilient workforce.

 

Support Systems

Creating an environment that supports these initiatives is crucial for reducing turnover and fostering workforce resilience in healthcare organizations. When implemented judiciously, the offerings below attract top talent and promote long-term retention by creating a supportive and empowering workplace culture.

Mentorship Programs

Structured mentorship programs provide new hires with guidance from experienced professionals, enhancing onboarding experiences and promoting career growth within the organization.

Professional Development Opportunities

Professional development in healthcare is crucial because it allows workers to stay current within the medical field, acquire new skills, and improve patient care. Offering training, certifications, and skill-building programs demonstrates an organization's commitment to employee growth, positioning it as an employer of choice.

Mental Health and Wellness Initiatives

A study investigating burnout in physicians between 2011 and 2017 in the U.S. found that about 44% of physicians reported at least one symptom of burnout. The stressors connected with the pandemic in 2020 brought mental health and wellness issues to the forefront of concern in the healthcare industry. Prioritizing mental health through accessible resources and programs reduces burnout and boosts job satisfaction, making healthcare roles more sustainable and appealing.

Work-Life Balance Programs

Tangential to mental health and wellness concerns has been a growing desire for work-life balance initiatives. Having the right work-life balance reduces stress for healthcare workers and increases on-the-job focus, resulting in higher job satisfaction and better patient care. Flexible scheduling and other initiatives address the demands of healthcare professionals, leading to improved morale and more substantial talent acquisition outcomes.

 

Best Practices for Building a Resilient Healthcare Workforce

Measuring Success

Understanding and measuring talent acquisition success is pivotal for gaining a competitive edge in healthcare recruitment.

  • Key performance indicators (KPIs) play a crucial role in assessing the effectiveness of recruitment strategies by providing measurable insights into various aspects, such as candidate engagement and sourcing efficiency.
  • Cost-per-hire metrics offer recruitment marketing professionals a financial perspective on their talent acquisition efforts, enabling them to optimize budget allocation and reduce recruitment costs.
  • Retention rate tracking helps analyze the long-term success of hiring decisions, indicating how well new hires integrate and stay within the organization over time.

By regularly analyzing these metrics, organizations can identify areas for improvement and adjust their strategies accordingly.

 

Future-Proofing the Healthcare Workforce

Long-Term Planning Strategies

Resiliency is about addressing current challenges and preparing for the future. Long-term planning strategies—such as investing in workforce development programs and expanding the candidate pool through global recruitment efforts—are critical to long-term success.

Emerging Trends in Healthcare Staffing

Emerging trends—such as the increased use of artificial intelligence for candidate matching and the growing demand for telehealth roles—will require adaptability from those in talent acquisition and agility in recruitment strategies. Organizations should anticipate shifts in workforce demographics, including the rising number of millennial and Gen Z healthcare workers who prioritize values-driven employment and work-life balance. Aligning recruitment and retention strategies with these expectations will help to ensure a sustainable talent pipeline.

Building a resilient healthcare workforce requires a holistic approach integrating innovative recruitment strategies, strong employer branding, advanced technology, and robust support systems. Professionals in healthcare talent acquisition must commit to addressing both the immediate challenges of a constrained labor market and the long-term goal of workforce sustainability.

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If your organization is ready to put the innovative strategies we've discussed here to work, don't hesitate to contact Recruitics today!

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